Returns & Exchanges

All items, including sale items, can be returned for a full refund for up to 14 days after receipt of the goods; shipping costs are excluded.

To return goods please repack the item(s), address to Flat 13, Clarke Apartments, 5 Heath Place, London E3 4GU and take the parcel to your nearest post office. Goods are returned to us at your own expense and risk, so we therefore recommend that you send the returns by recorded delivery for proof of postage.

Please note items bought as presents can only be refunded to the original cardholder. Returned products must be in perfect, unused and in unworn condition. We do not accept any items with indication that it was used. In such cases the item(s) will be returned to the purchaser and no refund will be issued.

For faulty goods, late returns past the 14 day return period or to enquire about exchanges please contact us on info@louisecoleman.co.uk.